Privacy Policy

Last Updated: 3 August 2026

Privacy Policy

At The Luminaries ("The Luminaries", "we", "our", or "us"), we are committed to protecting your privacy and handling your personal information with care, transparency and integrity.

This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).

By using our website or purchasing our products and services, you agree to the practices described in this Privacy Policy.

1. Who We Are

The Luminaries is an online educational and membership platform offering spiritual education, digital courses, memberships, live online gatherings, recorded teachings, downloadable resources and related services.

For the purposes of data protection legislation, The Luminaries is the Data Controller responsible for your personal information.

For privacy enquiries, please contact:

Email: [saffronsatara@gmail.com]

2. Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

  • Name

  • Email address

  • Billing address

  • Country of residence

  • Telephone number (where provided)

Account Information

  • Username

  • Membership details

  • Course enrolments

  • Purchase history

  • Subscription status

Payment Information

Payments are processed securely by third-party payment providers such as Stripe or PayPal.

We do not store your full payment card details.

Technical Information

When you visit our website we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage information

  • Pages visited

  • Time spent on pages

  • Referral websites

Communications

If you contact us we may keep copies of:

  • Emails

  • Customer support messages

  • Survey responses

  • Feedback

  • Event registrations

3. How We Collect Information

We collect information when you:

  • visit our website

  • purchase a product

  • create an account

  • join a membership

  • subscribe to our newsletter

  • register for an event

  • attend live online sessions

  • download free resources

  • contact us directly

We may also collect information through cookies and website analytics.

4. How We Use Your Information

We use your personal information to:

  • provide access to products and memberships

  • process purchases

  • deliver digital content

  • communicate with you about your account

  • provide customer support

  • improve our website and services

  • personalise your experience

  • send newsletters and updates where you have consented

  • comply with legal obligations

  • protect against fraud and misuse

We only process personal information where we have a lawful basis to do so.

5. Lawful Basis for Processing

Depending on the circumstances, we process your information because:

  • you have given consent;

  • processing is necessary to fulfil a contract with you;

  • processing is necessary to comply with legal obligations; or

  • processing is necessary for our legitimate business interests, provided these do not override your rights.

6. Email Marketing

If you choose to subscribe to our mailing list, we may send:

  • newsletters

  • updates

  • educational content

  • product announcements

  • event invitations

  • special offers

You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

7. Third-Party Service Providers

We use trusted third-party providers to operate our business. Depending on the services you use, your information may be processed by providers such as:

  • Squarespace (website hosting)

  • Stripe (payment processing)

  • PayPal (payment processing)

  • Zoom (live online sessions)

  • Email marketing platforms

  • Google Analytics

  • Meta Pixel (if enabled)

These providers process information only as necessary to provide their services and in accordance with their own privacy policies.

8. Cookies

Our website uses cookies to:

  • remember your preferences;

  • improve website performance;

  • analyse visitor behaviour;

  • enhance your browsing experience.

You may manage cookies through your browser settings.

Disabling cookies may affect certain website features.

9. Analytics

We may use website analytics tools to understand how visitors use our website.

Analytics data may include:

  • pages viewed

  • session duration

  • general geographic location

  • browser information

  • referring websites

This information helps us improve our services and user experience.

10. Data Sharing

We do not sell your personal information.

We may share information:

  • with trusted service providers;

  • where required by law;

  • to protect our legal rights;

  • during a business restructuring or sale.

Any third parties receiving your information are required to keep it secure.

11. International Transfers

Some service providers may store or process information outside the European Economic Area.

Where this occurs, appropriate safeguards are used to protect your information in accordance with GDPR requirements.

12. Data Security

We use reasonable technical and organisational measures to protect your information against:

  • unauthorised access;

  • loss;

  • misuse;

  • alteration;

  • disclosure.

While no online system can guarantee absolute security, we continually strive to protect your personal information.

13. Data Retention

We retain personal information only for as long as necessary to:

  • provide our services;

  • comply with legal obligations;

  • resolve disputes;

  • enforce agreements.

When information is no longer required, it is securely deleted or anonymised where appropriate.

14. Your Rights

Under applicable data protection law, you may have the right to:

  • access your personal information;

  • request correction of inaccurate information;

  • request deletion of your information;

  • restrict processing;

  • object to processing;

  • withdraw consent where consent is the lawful basis;

  • request data portability;

  • lodge a complaint with your local data protection authority.

To exercise your rights, please contact us using the details below.

15. Children's Privacy

The Luminaries is intended for adults.

We do not knowingly collect personal information from children under the age of 16 without appropriate parental consent.

If you believe a child has provided us with personal information, please contact us so we can remove it.

16. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to read their privacy policies before providing personal information.

17. Changes to This Policy

We may update this Privacy Policy from time to time.

The most current version will always be published on this website.

Your continued use of our services following any updates constitutes acceptance of the revised Privacy Policy.

18. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

The Luminaries

Email: [saffronsatara@gmail.com]

Website: https://www.theluminaries.online

If you believe your personal information has been handled unlawfully, you also have the right to lodge a complaint with your local data protection authority.